Late Cancellation / No Show Policy - Updated December 2025

​Late Cancellation (cancellation within 24 hours notice)

Cancellations must be made with a minimum of 24 hours notice prior to your scheduled appointment time. Failure to do so will incur a fee equal to 50% of the service cost. The fee will be charged to the credit card on file unless provided with an alternative method of payment. If no card is on file, payment must be made before rebooking.

Missed Appointments - No Shows and Failure to Cancel

When you book an appointment, that time is reserved exclusively for you. Missed appointments prevent us from accommodating other clients in need of treatment. A fee equal to 100% of the service cost will be charged to the credit card on file. If no card is on file, payment must be made before rebooking.

These policies are in place to ensure that the time and care dedicated to each patient are respected. When appointments are canceled at the last minute or missed without notice, it directly affects the practitioner, who reserves that time to provide personalized care. It also limits our ability to accommodate other patients who may need an appointment. This policy reflects the value of the time and expertise our practitioners dedicate to every session.

​In the event of an emergency, please inform us so we can address your situation personally. We understand that unforeseen circumstances can arise.